Dyemond Goods is a registered trademark, as well as all visuals displayed on this website or others.

Dyemond Goods
Putstraat 106
5142RN Waalwijk
Netherlands

E. info@dyemondgoods.com
T. +31 (0)6 41 11 33 67

IBAN: NL45 RABO 0301973419
Chamber of Commerce: 62698389
Tax: NL073338989B02

All sales are subject to Dutch law.
 

SHIPPING

We ship with a variety of different shipping carriers. Mainly UPS, DHL and PostNL (Dutch postal Service). For all regions, a tracking number can be given if requested. Dyemond Goods is not responsible for any shipping delays after the parcel has been handed over to our carriers. All shipments will be done once a week, on Fridays.  

NL
1-2 business days
EUR 5 on orders till € 199 (incl VAT)
FREE on orders from € 200 (incl VAT)

EUR 1
2-5 business days
EUR 10 on orders till € 199 (incl VAT)
FREE on orders from € 200 (incl VAT)

EUR 2
3-10 business days
EUR 15 on orders till € 199 (incl VAT)
FREE on orders from € 200 (incl VAT)

EUR 3 & rest of the world
5-15 business days
EUR 20 on orders till € 164
FREE on orders from € 165


PAYMENTS

All payments should be made through the Dyemond Goods website's check-out system, using any of the accepted credit cards. We also accept Paypal. If you don't have a credit card, please send an email to info@dyemondgoods.com, and we will take it from there.

All prices are stated in EURO (€), excluding Dutch VAT (21%) and without shipping costs.

 

RETURN POLICY

You may return an item without any given reason, as long as:

  • All original tags are attached;
  • the item is in the state as bought - unaltered, undamaged, etc.
  • For all apparell related goods terms & conditions apply of  Benzak Denim Developers. You can find the link below:
    http://www.benzakdenimdevelopers.com/terms-conditions
  • you send an email to info@dyemondgoods.com that you will be returning the item, within 14 days upon receipt.

Please note that:

  • Dyemond Goods is not responsible for the shipping costs returning the item;
  • after the item is received it will be thoroughly inspected to check the condition - Dyemond Goods will refund the total invoice amount if the condition matches the state as it was bought;
  • any additional costs not stated on the invoice, such as import duties, will not be refunded;
  • the returned parcel should be marked as a 'RETURNED ITEM' in order to avoid custom fees or any other additional costs for Dyemond Goods - in the case of custom fees or any other additional costs, Dyemond Goods is reserved the right to refuse the parcel and it will be returned to sender.

If your item is damaged upon arrival caused by a third party such as the shipping company*, or a production error**, please notify Dyemond Goods by sending an email to info@dyemondgoods.com regarding the issue within 3 days after delivery, to apply for a full refund including return shipment, or exchange with full refund of return shipment.

*This only applies to damaged items without any noticeable damages to the box. Damaged parcels should never be accepted without checking the contents first.

**Sometimes a production error can only be noticed after several days of use. In the unlikely event of this, you may contact Dyemond Goods within 30 days upon receipt. Dyemond Goods will reserve the right to examine the product and determine if the problem is indeed a production error or not.